Clear communication is key to smooth clinic operations and delivering the best possible care in complex cases requiring multiple doctors or staff. Unfortunately, traditional communication methods like email and phone calls often lead to the development of information silos, resulting in pertinent information being difficult to access for certain staff members that need it. MedicalCRM’s built-in internal chat platform knocks down those silos by bringing intra-clinic communications into a single, easy-to-use medium. With privacy always a key concern, MedicalCRM’s internal chat application enables you to create subgroups with special permissions provided only to specific users, ensuring that only those with the correct authorization can access sensitive conversations and PHI.
MedicalCRM understands how important it is for your practice to safeguard your patients’ sensitive electronic Protected Health Information. We also understand how important full HIPAA compliance is for your clinic from an operations standpoint. That’s why MedicalCRM takes HIPAA compliance so seriously. Our internal chat platform fully complies with all HIPAA requirements under 45 CFR Parts 160 and 164, including all protocols for administrative safeguards (164.308), physical safeguards (164.310), and technical safeguards (164.312). MedicalCRM also undergoes regular security evaluations and penetration testing to ensure that we can constantly maintain that compliance. That means you can use MedicalCRM’s internal chat feature to streamline your handling of important intra-clinic issues without ever having to worry about compliance standards.
Not only will your chat information and associated data be protected by MedicalCRM’s fully HIPAA compliant security, but you’ll also be backed by Amazon’s most secure AWS data storage solution, which is itself designed for HIPAA compliance. That means you’ll have MedicalCRM and Amazon constantly ensuring your ePHI is kept secure at all times.
NO! MedicalCRM has no limits on storage, so you’ll always be able to upload and send as many forms, medical images, and documents as you need, no matter how large your clinic grows. That no-limit policy also applies to data storage in patient management profiles, email and SMS communications, and all other aspects of MedicalCRM.