Text messaging is the communication method of choice of an entire generation, and it’s also an extremely effective way to get in touch with patients thanks to high open and engagement rates. As a result, clinics all over the country…
Time is money in all essentially all industries, but that’s especially true in the medical field, where empty appointment slots and patient no-shows cost clinics enormous amounts of money every year. As a result, tight scheduling is a top priority…
Are you familiar with the HIPAA Compliance? Information silos occur when information can’t be easily shared between employees or departments that need it to perform their tasks effectively due to technological or policy-based limitations. Rather than information flowing horizontally as…
Technology has revolutionized every aspect of the healthcare industry, and billing is no different. The days of sending out paper invoices and collecting payments only in-clinic are all but over, and clinics of all sizes are embracing medical billing software…
Medical customer resource management tools are all about increasing clinic productivity and streamlining care delivery to ensure the best possible experience for clinic staff and patients alike. But in the process of accomplishing those tasks, advanced office productivity tools also…
Medical transcription is not new – in fact, it’s been around for as long as doctors have been writing in shorthand and using audio devices to record their notes and meetings. But traditionally, the job has been done by human…
Clear communication with patients is one of the most important jobs in any medical practice, and failure to do so can impact a clinic negatively in a variety of ways, including lost time and revenue due to no-shows. For that…
Medical treatment isn’t cheap, and maintaining the right amount of insurance coverage to ensure treatment can be sought without breaking the bank is crucial. That insurance is especially important whenever accidents happen, as the costs associated with long hospital stays…
The Health Insurance Portability and Accountability Act of 1996 – or HIPAA, as most of us know it – is legislation designed to protect patients. It does so by protecting patients’ sensitive personal information – the storage and transmission of…
Customer resource management technology is enjoying wide-spread adoption across the healthcare industry thanks to the many benefits it offers to clinic staff, doctors, and patients alike. But picking the right CRM software represents a technological investment that clinics can’t afford…