About Medical CRM

A powerful CRM solution can take businesses of any size to the next level

“A powerful CRM solution can take businesses of any size to the next level, but they are often rigidly structured and require a great deal of time and money to install and integrate.”

Dimitri Akhrin, CPP

President of CRMDialer

Medical CRM

The Backstory

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English.

Medical CRM

Management Team

President

Dimitri Akhrin

Dimitri Akhrin

Dimitri Akhrin is the president of both IRIS CRM, the most advanced independent payment processing CRM on the market, and CRMDialer, a sophisticated telemarketing platform for small and mid-level businesses. He is passionate about sales leadership, keeping clients happy and how the future of CRM is evolving. Dimitri founded IRIS CRM in 2010 and CRMDialer in 2018. With more than 17 years of industry experience and a deep understanding of being a hands-on manager, Dimitri is a recognized leader in the payment processing and Software as a Service (SaaS) CRM space. He is a problem solver and identified a gap to create a business management system capable of communicating with multiple payment networks. Dimitri truly understands specific pain points that Independent Sales Organizations (ISOs) experience while developing technology systems and how to create tools to address their unique needs. After years of careful research and development, IRIS CRM was born and today the company serves more than 100 ISOs and even powers CRMDialer’s software. Prior to IRIS CRM, Dimitri founded BAMS.com. He has served as president of the company for more than 12 years and continues to oversee the day-to-day operations of the full service electronic payments solution provider. Dimitri holds a Bachelor’s degree in Business and Technology Management from New York University’s Tandon School of Engineering.
VP of Sales

Jordan Zahler

Jordan Zahler

Jordan brings more than 16 years of experience in the credit card processing industry. Having worked for companies such as Lipman USA, EVO and Harbortouch, Jordan has a well-rounded background pertaining to the operations of a merchant services organization.
Lead Developer & Software Architect

Leonid Shumakov

Leonid Shumakov

Leonid has more than 10 years of software development experience and leads new processor integration at IRIS CRM. Leonid is a math genius (although he will not admit it) and has the capacity to quickly solve complex problems involving large datasets.
Director of Support

Jaron Ruckman

Jaron Ruckman

Jaron is an expert at delivering enterprise-level support and spends his time onboarding and training clients, providing software support and testing new features. Jaron also works with the development team to design a fluid user experience.
VP of Marketing

Ivan Szabo

Ivan Szabo

Ivan has more than 10 years of experience providing digital marketing and e-commerce solutions. Ivan loves being creative and improving social media channels and planning new marketing campaigns.

Support Team

Support

Amber Aboshihata

Amber Aboshihata

Amber has more than 15 years of analysis experience with her proficiency being advanced techniques for cleaning and managing data. Amber leads residual payment implementations for clients and also provides expert technical support.
Support

David Conrad

David Conrad

David is an IT specialist with a long career focused on client support services. He works with clients to implement processor integration’s and improvements to merchant portfolio management.
Support

Levi Hillger

Levi Hillger

Levi has two decades of experience working with customers and leading support teams focused on Point of Sale and Payment Processing. He has worked for companies including Groupon and Upserve.
Account Executive

Anton Kashcheyev

Anton Kashcheyev

Anton operates in CRM sales and provides tailored offerings for the small business market. In his spare time, Anton enjoys to cook, read novels, and watch films about historical events.
Support

Mario Pavic

Mario Pavic

Mario has over 10 years of inside sales experience in the IT sector. His many skills include sales and technical writing and data processing. Mario thinks that “An SQL query walks into a bar, sees two tables and asks them, may I join you?” is funny.
Software QA

Alina Serdiuk

Alina Serdiuk

Alina is interested in the IT industry and especially in the field of quality assurance. She takes great pride in her work. She is really keen on video games, reading books, and traveling.
Software QA

Vlad Shpak

Vlad Shpak

Vlad is responsible for software testing, performance, and usability. Vlad has an eye for attention to detail and knows that anything can be achieved when collaborating as a team.
Software QA

Alexander Skorohod

Alexander Skorohod

Alex is a perfectionist. He loves learning new things all the time. He likes rock music, fantasy & sci-fi books, and movies about historical events.

Development Team

Developer

Kirill A.

Kirill A.

Kirill has 15 years experience in software development. He focuses on back-end tasks using PHP, MySQL, Redis, ElasticSearch, jQuery and JavaScript. When Kirill is not pushing out code, he is a great husband and father of three.
Developer

Sam D.

Sam D.

Sam’s specialty for the last 10 years is focusing on the latest UI and UX trends and creating intuitive interfaces. Sam’s purpose is to achieve 100% user satisfaction from an attractive and easy-to-understand CRM workflow.
Developer

Giorgi G.

Giorgi G.

Giorgi has more than 10 years of software development experience. He has a vibrant passion for AI design and business intelligence insights. Giorgi hopes to one day develop an algorithm to choose tomorrow’s winning lottery numbers.
Developer

Ruslan K.

Ruslan K.

Ruslan focuses on back-end development and brings almost 5 years of experience to the team. Ruslan likes learning about new approaches in development. Ruslan loves watching scientific videos about the universe and history. Ruslan stays active by being an avid hiker and basketball player.
Developer

Gary L.

Gary L.

Gary built the page that you are currently reading. He works with the design and marketing teams to implement UI and UX designs. In his free time, Gary enjoys reading books and watching nature documentaries.
Developer

Nikolay P.

Nikolay P.

Nikolay has 10 years experience in software development. Nikolay focuses on back-end development at IRIS CRM. He loves new technologies and learning about the evolving world of IT. He loves riding his bike and playing soccer.
Developer

Igor R.

Igor R.

Igor brings more than 6 years of development experience. Igor is a curious individual, self-motivated and loves to provide added value by contributing his vision into projects. Igor loves to organize events and sings for pleasure.
Developer

Pablo T.

Pablo T.

Pablo has more than 7 years of software development experience and always strives to find the simplest yet most effective solutions to complex problems. He focuses on leading the integration efforts of new payment processors and IRIS CRM.

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